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Hey again
UX Design Manager at Motorola Solutions with 8 years of experience designing for enterprise and public safety products. I focus on turning complex systems into intuitive scalable experiences.
MOTOROLA SOLUTIONS
RESUME
A little bit about me
I’m a UX Design Manager at Motorola Solutions, leading a team of designers and strategists to deliver enterprise products for public safety and technical operations.
My work focuses on simplifying complex workflows, scaling design impact, and driving measurable outcomes including 90% reductions in deployment time and consistently high usability scores (80+ SUS).
I work at the intersection of product, engineering, and business, helping teams align, move faster, and build solutions that work in real-world environments. I’m also passionate about mentoring designers and elevating design quality across teams.
Awards
UX, Interface & Navigation • Gold • 2020
Mobile Interaction & Experience • Silver • 2020
Mobile App • Bronze • 2020
UX, Interface & Navigation • Gold • 2020
Mobile Interaction Experience • Silver • 2020
Mobile App • Bronze • 2020
Futuristic Design Winner • 2020
Nominated • 2020
Community Choice Favorite • 2019
Strategy and Research • Notable • 2019
Optimizing • Shortlisted • 2019
Finalist • 2019
Gold Winner • 2018
Gold Winner • 2017
Commended • 2017
Conceptual Design Awards • 2017
Gold Winner • 2015
Hey again
UX Design Manager at Motorola Solutions with 8 years of experience designing for enterprise and public safety products.
MOTOROLA SOLUTIONS
RESUME
Experience
UX Design Manager • Customer Experience • 2024 - Current
Lead a team of designers and strategists, building a high performing and collaborative design organization. Drive UX strategy and execution across complex enterprise workflows, partnering with product and engineering leadership.
Edge Node Companion: Led end-to-end design of a self-service tool enabling partner technologists to deploy Edge Node for MSI cloud services and reduce onboarding friction.
Reduced deployment time by 90% significantly accelerating partner onboarding.
Launched on Apple Store and Google Play.
Achieved an average SUS score of 88.4 and 4.6 average user rating.
SVX Offer Reimagined (CPQ): Redesigned the sales quoting experience into a scalable GTM bundle solution, simplifying complex workflows and improving efficency.
Reduced quoting effort by 74% and increased quoting speed by 53%.
Leveraged AI-assisted prototyping to accelerate concept validation with sales partners, improving feedback cycles.
Staff UX Designer • Customer Experience • 2022 - 2024
UX Design Manager • PCR • 2024 - Current
Mototrbo Service Toolkit: Led design of a cloud-based management portal that allows technicians to remotely monitor, license, and update the software of Mototrbo radio infrastructure.
Reduced upgrade time from 2 days to 30 minutes, achieving a 95% reduction.
Enabled AI powered deployment assistant to streamline troubleshooting.
Decreased system failure rates by 65% through automation.
Increased customer satisfaction from 1.8 to 4.3 (+138%).
TLK Configuration App: Designed a simplified provisioning app for end users, enabling setup of talkgroups, users, Wi-Fi and inventory.
Enabled Motorola’s transition to a B2C model.
Achieved an average SUS score of 83.5.
Reduced setup time from 40 minutes to 5-10 minutes (87.5% reduction).
Leading the PCR UX team and activities focusing on customer experience for commercial customers
Staff UX Designer • Ownership Experience • 2022 - 2024
I focused on improving the enterprise ownership experience through e-commerce, orderability, device management, out-of-box experience, and infrastructure.
Senior UX Designer • Devices UX • 2018 - 2022
ION: Contributed to design of Motorola’s first business ready Android device by integrating communication and data applications. Designed 6 preinstalled apps with 50+ features.
Smart Control App: Designed an Android app enabling remote control and management for radios via smartphones.
Smart-Touch Design System: Contributed to a scalable design system ensuring clarity and efficiency in high stakes environments.
APXNext Radio: Designed applications (notification, messaging and shift manager) for a next-generation smart radio used by first responders.
Design Intern • Bathing & Showering • 2017
Designed digital and physical experiences integrating smart home technologies into connected bathroom products, including shower systems, smart mirrors and companion app.
Skills
UX Design
Design Leadership
Design & Validation
Research & Validation
Product & Strategy
Hey again
UX Design Manager at Motorola Solutions with 8 years of experience designing for enterprise and public safety products. I focus on turning complex systems into intuitive scalable experiences.
MOTOROLA SOLUTIONS
RESUME
A little bit about me
I’m a UX Design Manager at Motorola Solutions, leading a team of designers and strategists to deliver enterprise products for public safety and technical operations.
My work focuses on simplifying complex workflows, scaling design impact, and driving measurable outcomes including 90% reductions in deployment time and consistently high usability scores (80+ SUS).
I work at the intersection of product, engineering, and business, helping teams align, move faster, and build solutions that work in real-world environments. I’m also passionate about mentoring designers and elevating design quality across teams.
Awards
UX, Interface & Navigation • Gold • 2020
Mobile Interaction & Experience • Silver • 2020
Mobile App • Bronze • 2020
Futuristic Design Winner • 2020
Nominated • 2020
Community Choice Favorite • 2019
Strategy and Research • Notable • 2019
Optimizing • Shortlisted • 2019
Finalist • 2019
Gold Winner • 2017
Gold Winner • 2017
Commended • 2017
Conceptual Design Awards • 2017
Gold Winner • 2015
Hey again
UX Design Manager at Motorola Solutions with 8 years of experience designing for enterprise and public safety products.
MOTOROLA SOLUTIONS
RESUME
Experience
UX Design Manager • Customer Experience • 2024 - Current
Lead a team of designers and strategists, building a high performing and collaborative design organization. Drive UX strategy and execution across complex enterprise workflows, partnering with product and engineering leadership.
Edge Node Companion: Led end-to-end design of a self-service tool enabling partner technologists to deploy Edge Node for MSI cloud services and reduce onboarding friction.
Reduced deployment time by 90% significantly accelerating partner onboarding.
Launched on Apple Store and Google Play.
Achieved an average SUS score of 88.4 and 4.6 average user rating.
SVX Offer Reimagined (CPQ): Redesigned the sales quoting experience into a scalable GTM bundle solution, simplifying complex workflows and improving efficency.
Reduced quoting effort by 74% and increased quoting speed by 53%.
Leveraged AI-assisted prototyping to accelerate concept validation with sales partners, improving feedback cycles.
Staff UX Designer • Customer Experience • 2022 - 2024
Mototrbo Service Toolkit: Led design of a cloud-based management portal that allows technicians to remotely monitor, license, and update the software of Mototrbo radio infrastructure.
Reduced upgrade time from 2 days to 30 minutes, achieving a 95% reduction.
Enabled AI powered deployment assistant to streamline troubleshooting.
Decreased system failure rates by 65% through automation.
Increased customer satisfaction from 1.8 to 4.3 (+138%).
TLK Configuration App: Designed a simplified provisioning app for end users, enabling setup of talkgroups, users, Wi-Fi and inventory.
Enabled Motorola’s transition to a B2C model.
Achieved an average SUS score of 83.5.
Reduced setup time from 40 minutes to 5-10 minutes (87.5% reduction).
Staff UX Designer • Ownership Experience • 2022 - 2024
I focused on improving the enterprise ownership experience through e-commerce, orderability, device management, out-of-box experience, and infrastructure.
Senior UX Designer • Devices UX • 2018 - 2022
ION: Contributed to design of Motorola’s first business ready Android device by integrating communication and data applications. Designed 6 preinstalled apps with 50+ features.
Smart Control App: Designed an Android app enabling remote control and management for radios via smartphones.
Smart-Touch Design System: Contributed to a scalable design system ensuring clarity and efficiency in high stakes environments.
APXNext Radio: Designed applications (notification, messaging and shift manager) for a next-generation smart radio used by first responders.
Design Intern • Bathing & Showering • 2017
Designed digital and physical experiences integrating smart home technologies into connected bathroom products, including shower systems, smart mirrors and companion app.
Skills
UX Design
Design Leadership
Design & Validation
Research & Validation
Product & Strategy